Quality, Security & Trust

Securing Excellence, Ensuring Quality, Building Trust.

Quality Management System (QMS)

By following the internationally recognized ISO 9001:2015 quality management system (QMS), HC places a high priority on process efficacy and performance. In addition to giving us direct exposure to standard operating procedures, this BSI-accredited model enables us to continuously assess and improve our processes. Internal auditors identify ways to improve technical procedures, adequate training, and evaluations to assure quality and consistency. This strategy allows us to continuously satisfy client demands, maximize resource quality in terms of workforce and technology, and exhibit our steadfast dedication to par excellence.

Information Security Management (ISM)

For its Information Security Management System, HC has obtained the globally acclaimed ISO 27001:2022 certification, which is the leading choice for information security. We follow strict security practices, such as limiting data transmission, allowing access to authorized users only, and managing and prohibiting workstation storage devices. The very latest high tech-level antivirus software protects every workspace, and a sharp-end firewall guards our network. At HC, our protection and security are enhanced by magnetic door locks, 24-hour CCTV security monitoring, and security personnel stationed at all entry points. We regularly update users on IT policies and security measures. By following ISO 27001:2022, HC shows its commitment to handling data as an essential asset and consistently evaluates its systems, safeguarding critical data protection.

Privacy Information Management (PIM)

As HC grows globally, we realize the need to pay attention to various complex and demanding legal privacy necessities. We have executed the ISO 27701 standard to maintain privacy and data protection globally. This standard offers the safest foundation for creating, incorporating, sustaining, and enhancing a Privacy Information Management System (PIMS). It is an extended form of the ISO 27001 Information Security Management System. To maintain strong security protocols in line with fundamental privacy and security principles, ISO 27701 combines privacy-specific requirements with the current controls and objectives of ISO 27001.

GDPR

As the top suppliers of legal outsourcing solutions in the UK, we are committed to securing complete GDPR compliance. Before beginning any administrative procedures, our advanced team carefully educates our clients to comply with GDPR regulations. We verify the extensive procedures initiated to maintain data integrity and confidentiality, abiding by ISO 27001 and ISO 27701 guidelines. These certifications demonstrate HC’s unwavering contribution to valuing and defending our clients’ right to privacy and maintaining the topmost level of data security.

Operations Centers

High-tech, ISO 27001:2013-certified security programs are installed in HC’s legal headquarters to facilitate our legal services. We deliver smooth and reliable remote solutions at any time and from any location with our cutting-edge communication technologies, which include protected servers and round-the-clock IT assistance.

Security Measures:

Adherence to ISO security standards
Continuous live CCTV surveillance
Biometric access control
Dedicated, secure project areas
Advanced firewalls, Intrusion Prevention Systems (IPS), and Intrusion Detection Systems (IDS)
Segregated project networks
Secure personal lockers
Restricted access to email, internet, external media, and printing

Workspace Features:

Private offices for visiting legal professionals
Flexible workspace arrangements
Soundproof rooms for project work
Cutting-edge audio-visual systems
Robust technological infrastructure

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